Store Policy

Sesame Grocery takes its responsibilities in relation to protecting your personal data and compliance with Applicable Laws seriously. We are committed to managing, processing and protecting your personal data in accordance with this Policy. This shall apply to all personal data we colect from you through our platforms.

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How and When do we collect your personal data ? 

1.  You register an account on the website;

2.  You use any of our related services;

3.  You browse our products and services or otherwise interact with our website;

4.  You accept our cookies on your devices;

5.  You interact with our team via our posts or private messaging use on our Social Media;

6.  You participate in our promotions, initiatives or any request for additional personal data such as customer surveys;

7. We might receive references from business partners and third parties, for instance, where they referred you to us to enjoy the benefits of a joint promotion or collaboration or to redeem a voucher you purchase through them;

8.  Your authorized representative submits your personal data to us for any purpose reasonably, for example, such representative is purchasing our product or service to be delivered to you or as a gift;

9.  Our third-party analytics and other service providers provide you personal data to us, which was collected and processed by them and disclosed to us pursuant to their separate privacy policies; or

10.  When you voluntarily submit your personal data to us for any reason.

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We usually do not collect your credit card details, whether to process your payment or for customer service purposes. Your credit card details would be collected, processed and stored by our third party payment processors pursuant to their terms of use and privacy policies. None of your credit card details would be stored with us. However, we might collect your bank account details to process refunds. We would not store your bank account details after processing refunds.

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We may also collect your personal data in circumstances where such collection does not require consent under Applicable Laws.

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Please ensure that all personal data submitted to us is complete, true and accurate. Failure to do so may result in our inability to deliver you the products and services you have requested. 

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Updates on Data Protection Policy

We would be reviewing our policies, procedures and processes from time to tim, to ensure that we properly manage, proctect and process your personal data. In this regard, Sesame Grocery may update this Policy to ensure that it is consistent with industry trends and any legal or regulatory requirements. We reserve the right to amend the terms of the Policy at our absolute discretion. 

Subject to your rights at law, you agree to be bound by the prevailing terms of the Policy as updated from time to time on our website. Any amended policy will be posted on our website. By continuing to use our platforms and/or services after the Policy has been amended, you hereby agree to be bound by the terms of such amended Policy. You are encouraged to visit this website from time to time to ensure that you are well-informed of our latest policies in relation to personal data protection.

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Contacting Us
For any questions relating to your personal data or about this Policy, if you have a complaint regarding the collection or handling of your personal data by us, or a question about how we complying with Applicable Laws, please don't hesitate to contact us via one of the following methods:

1. Email: sesamegrocery@gmail.com (Attention it to the "Data Protection Officier")

2. Whatsapp/ iMessage to 6086 6920

Emails and messages should clearly state that you are making a data proctection query, request or complain in the subject line to ensure the matter is dealt with expediently. We would strive to deal with any query, request or complaint promptly and fairly.